A Mastery in Quality and Security

Gera-IT has been providing Software Development services since 2006. 

We have always tried to maintain the highest standards of quality and information security. 

So, today, we are pleased to announce that we have successfully obtained the ISO 9001 and ISO 27001 certifications. This is a moment of great pride and significance for our company.

These two esteemed certifications are benchmarks in the fields of quality management and information security, respectively, and achieving them underscores Gera-IT’s unwavering commitment to excellence and customer trust.

Understanding ISO 9001 and ISO 27001

ISO 9001 is an internationally recognized standard for quality management systems (QMS). It provides a framework that ensures organizations consistently provide products and services that meet customer and regulatory requirements, with a strong focus on continuous improvement.

ISO 27001 is a globally recognized standard for information security management systems (ISMS). It provides guidelines for establishing, implementing, maintaining, and continually improving an ISMS, with the aim of helping organizations make the information assets they hold more secure.

The Journey to Certification

The journey to achieving dual ISO certifications is rigorous and demanding, involving a meticulous process that spans several stages. It took us 8 months. 

Here’s a glimpse into how Gera-IT undertook this monumental task:

1. Commitment from Leadership

The journey began with a firm commitment from top management. It was crucial to ensure that everyone, from the highest echelons of the company to every individual employee, understood the importance of ISO 9001 and ISO 27001 certifications. 

2. Gap Analysis

We conducted a comprehensive gap analysis to identify existing processes, procedures, and practices that needed enhancement or overhaul. This initial assessment laid the groundwork for what we aimed to achieve and served as a roadmap for implementation.

3. Training and Awareness

Investing in training was a key component. Employees at all levels completed trainings on the importance of the ISO standards, the new processes, and their roles in maintaining these standards. Workshops, seminars, and e-learning modules ensured that everyone was on the same page.

4. Documenting Processes

One of the core requirements of both ISO 9001 and ISO 27001 is meticulous documentation. Gera-IT devoted significant time and resources to documenting every process, policy, and procedure. This documentation not only aligns with ISO requirements but also serves as an invaluable reference that fosters consistency and quality in daily operations.

5. Implementation of Controls and Measures

For ISO 27001, Gera-IT implemented a robust suite of information security controls, including data encryption, access controls, and regular security audits. For ISO 9001, we refined the processes to focus on risk management, customer satisfaction, and continuous improvement. The alignment of these controls with business objectives was critical to ensuring both security and quality.

6. Internal Audits and Reviews

Before the final certification audits, Gera-IT conducted internal audits to evaluate the effectiveness of the implemented systems. These audits were crucial for identifying any non-conformities and areas for improvement. The learnings from these reviews were promptly addressed to ensure adherence to ISO standards.

7. The Certification Audit

The climax of the certification journey was the external audit conducted by accredited certification bodies. This rigorous assessment scrutinized every aspect of Gera-IT’s QMS and ISMS. The successful completion of this audit confirmed that Gera-IT’s systems met the stringent requirements of ISO 9001 and ISO 27001.

Benefits of the Certification

Achieving ISO 9001 and ISO27001 certifications benefits Gera-IT, our employees, and our clients. Here are some of the most significant advantages:

  • Enhanced Credibility and Trust

These certifications powerfully endorse Gera-IT’s commitment to maintaining the highest quality and security standards. Clients can now be even more confident in the company’s ability to deliver top-notch services while safeguarding sensitive information.

Here you can find one of our recent articles about Data Privacy Laws: HIPAA, GDPR, PIPEDA, and HDPA.

  • Improved Risk Management

With the implementation of ISO 27001, Gera-IT has fortified its defenses against data breaches and cyber threats, ensuring robust protection of information assets. This risk mitigation secures client data and fortifies the company’s intellectual property and internal data.

  • Efficiency and Continuous Improvement

ISO 9001 emphasizes continual improvement and internal efficiency. This certification’s streamlined processes and clear documentation enhance operational efficiency, reduce waste, and lead to better resource management.

Summary

Achieving ISO 9001 and ISO 27001 certification is a significant milestone for Gera-IT, reflecting the company’s dedication to quality management and information security. This achievement underlines Gera-IT’s commitment to delivering superior technology services while safeguarding client and company data. Moving forward, these certifications will serve as a foundation for continued growth, client trust, and operational excellence.

For Gera-IT, quality and security are not mere objectives but integral elements of its organizational identity.  As we continue to innovate and evolve, it does so with a steadfast dedication to the principles enshrined in the ISO standards, ensuring that every client engagement impeccable quality and robust security.

Gera-IT specializes in developing comprehensive software solutions. We are happy to help you create secure and reliable products.

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